Business Breakthrough
“If I had eight hours to chop down a tree, I’d spend six hours sharpening my axe.”
Abraham Lincoln
How to enhance business performance from good to great?
Strategic Planning
Facing a volatile market environment with rapid changes, departmental strategies should align with the corporate direction, while at the same time leverage resources with each other. The purpose of strategic planning is to keep the organizational direction, values and strategies aligned and to ensure all departments leverage resources effectively amongst each other to achieve the common goals. The alignment process starts from a review of corporate strategies compared with operational realities and ends with facilitated inter-departmental joint sessions to re-align department efforts.
Strategic Thinking
The large majority of competitive organizations have carefully devised their winning strategies. The companies that manage to rise to the surface above the others are those that effectively execute their thoughtfully curated strategies. Leaders should master both strategic thinking techniques and execution tools to produce the intended results. This program is highly effective in helping participants in applying their learning to workplace strategies. Regardless of the level of management, this program targets to help executives and managers develop and implement strategies to produce effective results.
Performance Breakthrough
Limited resources often prevent achieving both business performance and customer satisfaction. However, this is also the area where many organizations demonstrate their competitive edges. Performance is an outcome of how to leverage interconnected organizational systems and resources. Therefore, Integral’s OD approach takes a system perspective to find out what impede organizational performance and partner with the clients to design the best-fit solutions for performance breakthrough.
Influence & Negotiation
In all negotiations, achieving a win-win outcome for both parties is always desirable to maintain a long-term collaboration. In a business situation, it is particularly difficult to influence others who have different priorities, values, and needs. Reliance on our role authorities and personal relationships to persuade others is often insufficient on a long-term basis. Highly effective people know how to use different tactics to influence others. In fact, influencing and negotiating skills are not only important for salespeople, but also for all staff in an organization who want to collaborate with others to execute action plan for win-win results.
Challenging Sales Dialogue
At the start of any sales process, customers likely have a psychological bias against your recommendations. It is important for high-performing salespeople to proficiently manage customer negative emotions and behaviors to advance the sales process. This program is a video-taped simulation to drill the specific behaviors and wordings in challenging sales situations. The course is customized to fit to any sales organization for experienced and inexperienced sales people.