Our Long-Term NGO Partner
Integral has been working with our long-term NGO Partner, Yang Memorial Methodist Social Service (YMMSS) since 2010. Established in 1967, Yang Memorial Methodist Social Service is a multidisciplinary social service agency organized by the Ward Memorial Methodist Church. YMMSS strives to establish a flexible organization and service delivery to unite people with passion and skills to provide professional and diverse social services in response to the needs of the society. YMMSS commits to care for and serve people in need for the flourishing of their lives.
Over the last 10+ years working with YMMSS, Integral played a big part in their organizational development and people development; collating the tools best suited for this organization, we suggested various activities, this includes LSP, strategic retreat, customer services, team alignment, Training Needs Analysis (TNA) Study, strategic thinking and execution.
In 2017, Integral hosted a Strategic Retreat and Team Alignment for YMMSS, the purpose of the Retreat Facilitation is to revisit the vision, mission, and credos of the organization. In view of the political and demographic changes in Hong Kong, the Director wanted the leaders in the organization to reflect on the identity of their positioning in the society and envision where they will be in 10 years. Integral facilitated the leadership team to reflect on their organizational identity and goals for YMMSS.
With rich experience in TNA study, Integral conducted an organizational-wide TNA study for YMMSS more recently in 2019-20. Taking a proactive strategy in manpower planning and development, YMMSS plans to develop a strong team of leaders and professionals readily available in all aspects of services. Step one is to carry out a Training Needs Analysis (TNA) consultancy study. In order to focus the effort and resources to develop an adequate and competent workforce to meet the challenges ahead, the study focuses on identifying training needs and develop a comprehensive training and development plan for YMMSS. Integral believes learning culture is facilitated by empowered leaders and could only be sustained by engaged employees with positive attitude. The best positive outcomes arise when the drive to change comes from within employees. Therefore, all leaders and employees were invited to participate in the TNA process and own their training needs.
“Since 2010, our agency has been partnering with Integral to develop our organization and people. Integral consultants are professional, reliable, and pragmatic to diagnose our organizational issues, and suggest the right solutions in our context. Throughout the years, Integral has facilitated different projects for us, including strategic planning retreat, team alignment, training, leadership coaching. Recently, Integral designed and conducted an organization-wide training need analysis study. The response rate was exceptional high. This TNA project significantly laid down a strong foundation for us to start the journey towards a learning organization. We are glad to continue our strategic partnership with Integral in our organizational development and talent development. I highly recommend Integral to any organizations who need a strategic partner.”
Director, Yang Memorial Methodist Social Service